Crystal Care have a rigorous recruitment programme. All staff are referenced and enhanced DBS (which regularly updated).
Our team of dedicated carers are hand-picked and trained to the highest standard. Training is ongoing with our in-house trainers, and is approached with common sense and enthusiasm. We encourage our carers to expand and specialise their knowledge by offering further non mandatory training.
Our carers are local to the community and therefore have an understanding of the area.
Outside of office hours, our Duty Manager is on call 365 days a year, so there will always be a real person to talk to, and not an automated service.